Legacy SSO Outage

Incident Report for WalkMe US Status

Resolved

Our Legacy SSO offering was temporarily offline due to a change made in the API mechanism that handles the requests. Our Development team has reverted the change and restored the ability to utilize the Legacy SSO offering as of September 5th at 3 PM UTC.

A temporary workaround of enabling password login was provided to those customers impacted until the incident was rectified.

Customers utilizing our self serve SSO offering were not impacted.

Posted Sep 03, 2023 - 11:00 UTC