Unable to log into Editor, Admin Spaces, and Insights
Incident Report for WalkMe US Status
Resolved
All login services are restored. The issue was due to a communication failure between certain services which our development team has resolved and they are taking preventative measures to avoid similar issues in the future.
Posted Feb 03, 2022 - 01:28 UTC
Monitoring
A fix has been implemented and we are monitoring the results. Login services should be restored while we continue to monitor results.
Posted Feb 03, 2022 - 00:58 UTC
Identified
The issue has been identified and a fix is being worked on.
Posted Feb 02, 2022 - 23:35 UTC
Investigating
Our development team currently investigating an issue that is preventing users from logging into the WalkMe Editor, Admin Spaces, and Insights.
Posted Feb 02, 2022 - 22:56 UTC
This incident affected: Admin Space, Designer (Editor) and Data (Insights dashboards).